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Each customer may assign one Customer-Dev. If you leave the Discord server and lose the Customer role, you won’t be able to remove your assigned developer yourself.

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Managing Your Developer

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Add a Developer

Grant a developer access to support on your behalf.
1

Navigate to Discord Channel

Open the #botspam channel on our Discord server.
2

Use the Add Command

Run the following command with the user mention:
/add-dev <USER>
You can only assign one developer at a time. Adding a new developer will replace the existing one.
Add developer command example

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Remove a Developer

Revoke developer access from your account.
1

Navigate to Discord Channel

Open the #botspam channel on our Discord server.
2

Use the Remove Command

Run the following command with the user mention:
/remove-dev <USER>
Remove developer command example

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Important Notes

The Customer-Dev role allows the assigned developer to:
  • Access support channels on your behalf
  • Create and respond to support tickets
  • View customer-specific resources
If you need to change your developer, simply use /add-dev with the new user. This will automatically replace the previous developer.