Each customer may assign one Customer-Dev. If you leave the Discord server and lose the Customer role, you won’t be able to remove your assigned developer yourself.
Managing Your Developer
Add a Developer
Grant a developer access to support on your behalf.
Navigate to Discord Channel
Open the #botspam channel on our Discord server.
Use the Add Command
Run the following command with the user mention:You can only assign one developer at a time. Adding a new developer will replace the existing one.
Remove a Developer
Revoke developer access from your account.
Navigate to Discord Channel
Open the #botspam channel on our Discord server.
Use the Remove Command
Run the following command with the user mention: Important Notes
The Customer-Dev role allows the assigned developer to:
- Access support channels on your behalf
- Create and respond to support tickets
- View customer-specific resources
If you need to change your developer, simply use /add-dev with the new user. This will automatically replace the previous developer.
