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Use this page to quickly resolve typical RoadPhone/FiveM issues. Links below take you to the official resources for downloads and guides.
Your server build is probably out of date. Update to build 17000 or higher.

FiveM Server Artifacts

Download the latest Windows server builds
Uploading via some tools can corrupt or skip hidden files.
1

Re-upload Files

Use a reliable SFTP client like WinSCP
2

Include Hidden Files

Ensure hidden files are included during upload
3

Verify Upload

Check that a file named .fxap exists on your server after upload
Try the following solutions:
1

Restart Server

Restart your server completely
2

Verify License Key

Make sure your server license key is valid and correct
3

Check Account

If you purchased the resource on the wrong account, transfer it to the correct Keymaster account
4

ZAP-Hosting Users

Follow the ZAP FiveM License Key Guide
The Music Server requires a valid Tebex Transaction ID to authenticate your purchase.
Solution:
  1. Open API.lua in your resource
  2. Enter your TebexTransactionID in the designated field
  3. Restart the resource
Where to find your Transaction ID:
  • Check your purchase confirmation email from Tebex
  • Or log in to view your payment history:

Tebex Payment History

View and retrieve your transaction ID from past purchases
Ensure you have only one xSound resource running
  • Use the xSound version that comes with your RoadPhone download
  • Remove any other xSound versions from your server
xSound error log example
If you get a black screen in FaceTime or LiveStream, try:
1

Try Again

Sometimes it fails on first attempt - try again
2

Clear Cache

Clear your FiveM cache
3

Allow Permissions

When prompted in-game, allow microphone and screen capture
4

Check Firewall

Temporarily disable Windows Firewall to test
Also check for network/firewall restrictions that could block peer connections. WebRTC depends on specific ports and protocols; some setups may block them.
1

Check TxAdmin Version

In TxAdmin, check the version shown on the main page (bottom-left). If correct, continue.
2

Open Manifest File

Open roadphone/fxmanifest.lua
3

Find Version Line

Press Ctrl + F and search for /server:13227
4

Remove Line

Delete or comment out that line
5

Restart

Save the file and restart your server
Getting a SaltyChat error while using the Yaca Voice Plugin?
1

Open Configuration File

Navigate to config/shared.json5 in Yaca Voice Plugin folder
2

Search for Setting

Press Ctrl + F and search for "saltyChatBridge"
3

Enable Bridge

Change the value from false to true
4

Save and Restart

Save the file and restart your server
This enables the SaltyChat bridge in Yaca, resolving the error.