> ## Documentation Index
> Fetch the complete documentation index at: https://docs.roadshop.org/llms.txt
> Use this file to discover all available pages before exploring further.

# Discord Customer Role

> How to claim your Customer role in Discord using /claim with your Tebex ID

<Info>
  Roles are **not** reassigned or duplicated. Keep your **Tebex ID** private.
</Info>

<Warning>
  The `/claim` command works only for purchases made **after May 10, 2025**. For older orders, please open a **support ticket**.
</Warning>

## How to Claim Your Role

<Steps>
  <Step title="Navigate to Discord Channel">
    Open the **#botspam** channel on our Discord server.
  </Step>

  <Step title="Use the Claim Command">
    Run the following command with your Tebex ID:

    ```
    /claim <TEBEX_ID>
    ```

    <Card title="Find Your Tebex ID" icon="search" href="https://checkout.tebex.io/payment-history/login">
      You can find your Tebex ID in your purchase email or Tebex payment history
    </Card>
  </Step>

  <Step title="Receive Your Role">
    The bot will automatically assign your **Customer** role if the purchase matches your Discord account.
  </Step>
</Steps>

<Frame>
  <img src="https://r2.fivemanage.com/72cdX4S6uW7YY845UQgsA/imadggrewgrege(2).png" alt="Discord claim command example" className="rounded-lg" />
</Frame>

## Troubleshooting

<Tip>
  Having trouble? Double-check you used the **correct Discord account** and Tebex ID.
</Tip>

<AccordionGroup>
  <Accordion title="Command Not Working" icon="alert-triangle">
    * Ensure you're using the command in **#botspam** channel
    * Verify your purchase was made **after May 10, 2025**
    * Check that your Tebex ID is correct
  </Accordion>

  <Accordion title="Wrong Discord Account" icon="user">
    Make sure you're logged into the Discord account that you want the role assigned to.
  </Accordion>

  <Accordion title="Older Purchases" icon="calendar">
    For purchases made before May 10, 2025, please open a support ticket in our Discord server.
  </Accordion>
</AccordionGroup>