> ## Documentation Index
> Fetch the complete documentation index at: https://docs.roadshop.org/llms.txt
> Use this file to discover all available pages before exploring further.

# Customer-Dev Role

> Assign or remove a single developer who can access support on your behalf

<Info>
  Each customer may assign **one** Customer-Dev. If you leave the Discord server and lose the Customer role, you won't be able to remove your assigned developer yourself.
</Info>

## Managing Your Developer

### Add a Developer

Grant a developer access to support on your behalf.

<Steps>
  <Step title="Navigate to Discord Channel">
    Open the **#botspam** channel on our Discord server.
  </Step>

  <Step title="Use the Add Command">
    Run the following command with the user mention:

    ```
    /add-dev <USER>
    ```

    <Warning>
      You can only assign **one** developer at a time. Adding a new developer will replace the existing one.
    </Warning>
  </Step>
</Steps>

<Frame>
  <img src="https://r2.fivemanage.com/72cdX4S6uW7YY845UQgsA/add-dev1.png" alt="Add developer command example" className="rounded-lg" />
</Frame>

### Remove a Developer

Revoke developer access from your account.

<Steps>
  <Step title="Navigate to Discord Channel">
    Open the **#botspam** channel on our Discord server.
  </Step>

  <Step title="Use the Remove Command">
    Run the following command with the user mention:

    ```
    /remove-dev <USER>
    ```
  </Step>
</Steps>

<Frame>
  <img src="https://r2.fivemanage.com/72cdX4S6uW7YY845UQgsA/remove-dev.png" alt="Remove developer command example" className="rounded-lg" />
</Frame>

## Important Notes

<Note>
  The Customer-Dev role allows the assigned developer to:

  * Access support channels on your behalf
  * Create and respond to support tickets
  * View customer-specific resources
</Note>

<Tip>
  If you need to change your developer, simply use `/add-dev` with the new user. This will automatically replace the previous developer.
</Tip>